Building · Behavioral-health practice OS

The operating system for
behavioral-health practices

One connected system for your whole practice — EHR, automated billing, scheduling, telehealth, and AI. Chart, get paid, and even call or message your clients, all from a single record — then switch onto it in an afternoon, not months.

Request early access See how it works →
Solo Practitioners Group Practices Medicaid & Safety-Net Community Mental Health Multi-Site Groups
The Resonara suite

One platform — and the products around it.

Resonara OS is the flagship: the EHR, the billing engine, and the AI. Ember, Pathway, Vantage, and Flicker extend it across the whole practice — all on one connected record.

Flagship

Resonara OS

The all-in-one platform for behavioral-health practices — EHR, automated revenue cycle, Clinical Scribe, and Resonara AI, on one record.

Explore the OS →
EHR Revenue cycle Clinical Scribe Resonara AI Telehealth Scheduling

Ember

The safety-gated, between-session client companion. Runs inside the OS.

Pathway

The intake CRM — every inquiry to a ready-to-schedule client.

Vantage

The clinic dashboard — the whole practice on one screen.

Flicker

Therapist matching that books a real intake slot into Pathway.
The problem

Behavioral-health practices run on thin margins —
and drown in admin.

Clinicians lose hours to documentation, claims get denied, and outsourced billers take a cut of every dollar. The practices that serve Medicaid and underserved clients — the ones who need to run leanest — feel it most.

Hours

Lost to documentation

Notes get finished after hours, or not at all — pulling clinicians out of the room and away from the care they trained to deliver.

5–8%

Taken by outsourced billers

A cut of every dollar a practice collects, on top of denied and delayed claims that eat into already-thin margins.

Fewer

Clients served

The administrative drag turns into a hard ceiling: less time for clients, and "we can't afford to take Medicaid."

The result is less time for clients, and fewer clients served — especially in the communities that can least afford to lose access.

Resonara OS

One platform, in place of the stack you stitch together today

Resonara is an all-in-one operating system for behavioral-health practices — the EHR, the billing engine, and the AI, working from a single clinical record instead of a half-dozen disconnected tools.

🗂️

EHR

The clinical record at the core — scheduling, charting, telehealth, treatment plans, a client portal, and compliance, built for behavioral health from the ground up.

💸

Automated Revenue Cycle

Eligibility, claims, and remittance handled end-to-end — so you can accept insurance without an army of billers. Fire your biller.

✍️

Clinical Scribe

An ambient scribe that turns session audio into a drafted, payer-ready progress note — so documentation stops eating your evenings.

🔥

Ember

A safety-gated, therapist-integrated companion that supports clients between sessions and surfaces what matters to their therapist.

✦

Resonara AI

An in-app clinical assistant on every page — drafting, summarizing, and answering, grounded in your chart and always under clinician control.

Built for HIPAA workflows, by people who actually run a practice — working from one record, so context never falls through the cracks. Ember and Clinical Scribe live inside the OS.

How it connects

One record. Every surface.

A client is entered once. That single record flows outward — so each surface reads from the place that owns the data, and every number traces back to one source instead of being retyped in four tools.

Captured once
Intake form & eligibility
Session & scheduling
Clinical note (Scribe)
Ember check-ins
Claims & remittance
→
The client
recordSOURCE OF TRUTH
→
Surfaced everywhere
Pathway — owns the intake journey
Vantage — reads intake, clinical & billing
Billing — a signed note becomes a claim
Resonara AI — context-aware on every page

Enter once, no re-entry. Pathway is the single source of truth for intake; Vantage aggregates it alongside clinical and billing data. A signed note creates the billable encounter on its own — and when the payer's remittance returns, the payment posts and the patient balance bills automatically.

Module Automated Revenue Cycle · The "fire your biller" wedge
Part of Resonara OS

Accept insurance without
an army of billers.

Resonara runs the whole revenue cycle — eligibility before the visit, clean claims from the note, and electronic remittance (ERA) posted automatically: payments, contractual write-offs, and patient responsibility reconciled to every claim. That's the difference between "we submit claims" and "fire your biller."

  • Real-time eligibility and benefit checks before the session
  • Clean claims created and scrubbed straight from the note — no double entry
  • Electronic remittance (ERA / 835) auto-posted and reconciled to the deposit, with denials flagged to act on
  • Patient balances handled automatically — copay at check-in, residual billed after insurance settles
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Revenue Cycle Note → Paid Claims
Revenue Cycle · This Month
Eligibility verified
Auto
Before every visit
Claims submitted
Clean
Scrubbed from the note
ERA (835)
Auto-posted
Payments + write-offs
Patient residual
Auto-billed
After insurance settles
Billing runs from the same record as your charting — the documentation that supports each claim is already attached. Illustrative interface.
Note → Paid · The billing chain
1 · Eligibility checked before the visitAuto
2 · Progress note signedClinician
3 · Claim drafted from the noteAuto
4 · Scrubber flags missing itemsAuto
5 · Claim submittedYou review & submit
6 · ERA (835) auto-postedAuto
7 · Patient balance billedAuto
Billing is the financial continuation of the chart — auto-drafted and scrubbed; you submit and own the final decision. Illustrative interface.
Claims · Status
90837 · Individual therapyPaid
90834 · Individual therapySubmitted
90791 · Diagnostic evalEligibility ✓
90847 · Family therapyNeeds review
Each claim links back to the supporting note and treatment plan in one click. Illustrative interface.
Module Clinical Scribe · Ambient documentation
Part of Resonara OS

Documentation that stops
eating your evenings.

Clinical Scribe drafts a structured, payer-ready progress note from session audio or quick dictation — without storing the recording — and threads every note to the active treatment-plan goal. You review and sign; then it flows into billing and the record.

  • Every note threaded to the active treatment-plan goal — audit-ready, not just fast
  • Drafted from session audio or quick dictation; the recording is never stored
  • Anti-fabrication safeguards: uncertain content is flagged for review, never silently invented
  • Codes are suggested for your confirmation — never auto-committed — then you sign
  • Supervisor review built in — co-sign supervisees' notes and catch compliance gaps (overdue notes, missing treatment plans) before they pile up
Request early access See the full Scribe story →
Clinical Scribe — Session Note · Draft Capturing
Live transcript
"…it's always after I talk to my mom that it spikes — but the breathing thing actually helped this time."
Drafted note — assembling
Subjective: Elevated anxiety following family contact; intrusive thoughts and disrupted sleep. Used a grounding skill between sessions — effective.
Assessment & Plan: Anxiety escalation consistent with the trigger pattern. Continue exploratory work; assigned reflection journaling. ↳ linked to transcript · 14:32 — nothing invented
Treatment Goal #2 ICD-10 F41.1 · suggested HIPAA ✓ Payer Ready ✓
Module Ember · Between-session client companion
Part of Resonara OS

Care that stays active
between sessions.

Ember is a safety-gated, between-session companion that helps clients practice skills, sustains safety, and surfaces what matters back to their therapist. It strengthens the therapeutic relationship; it never replaces it.

  • Adaptive check-ins that read emotional state and adjust tone and pacing
  • Therapist-assigned skill practice — grounding, regulation, and relapse re-engagement
  • Persistent safety architecture — detects masked ideation; a non-revocable crisis protocol resumes only after the therapist clears it
  • What worked, what didn't, and emerging trends surface to the therapist before the next session
  • A continuous stream of measurement-based data — mood, engagement, skill use, and safety signals between sessions — captured where a once-every-other-week appointment can't, and structured for clinical trends, payer reporting, and research
  • Connected to Resonara OS — so the signal lands right in the chart. Not on the OS yet? Ember pairs with Clinical Mirror so it still reaches the therapist.
Request early access See the full Ember story →
Ember · Wednesday Check-in
Hey — how are you doing today?
Kind of anxious. Had a hard conversation with my mom.
I hear you. Want to slow things down for a minute together?
Elevated distress Regulation intact Skill Practice mode
Module Resonara AI · In-app clinical assistance
Part of Resonara OS

Clinical assistance, woven
through the workflow.

Resonara AI is the assistant on every page of the OS — summarize a client's timeline before a session, explain a denial code, draft a letter, answer a billing question. Always grounded in the chart in front of you, and always a draft for your review.

  • Draft and refine notes, letters, and treatment-plan language in seconds
  • Summarize a client's history before you walk into the session
  • Answer billing and coding questions grounded in the chart in front of you
  • Always a draft for review — every suggestion is yours to accept or change
Request early access
Resonara AI · Knows the page you're on
Why isn't this claim ready to submit?
The progress note is signed, but the rendering-provider NPI is missing and eligibility hasn't refreshed in 14 days. Fix those two and the claim clears the scrubber.
Claim #1042 Provider profile Eligibility check Signed note
It explains, drafts, and guides — and cites where each answer came from. It never silently acts; you approve every change.
Module Pathway · Intake CRM
The front desk

Every inquiry becomes a
ready-to-schedule client.

Pathway is the intake CRM for behavioral health — purpose-built for client specialists, where most practices bolt on a generic CRM that runs into the thousands per month. It tracks every prospect from first inquiry to active client, and it's the single source of truth for intake data.

  • Kanban pipeline from new inquiry → contacted → scheduled → active
  • Insurance-eligibility & missing-forms tracking, a billing-communication log, and a safety-flag on every record
  • Flicker therapist matching — each prospect is matched to the right clinician with 2–3 real, bookable intake slots, one click to book
  • "Send to chart" only when ready — intake becomes structured data the chart, billing, and Vantage all reuse
Explore the full Pathway page →
Pathway — Intake Pipeline
New inquiry 3
Avery R.
Self-referral · 2h ago
Verifying insurance
Marcus D.
Web form
Needs call
Contacted 2
Jordan P.
BCBS · active
Eligible ✓
Scheduled 2
Sam T.
Thu 2:00 · intake sent
Forms 2/3
Active ·
Lena M.
→ Sent to chart
Active client
Module Vantage · Clinic dashboard
Clinic leadership

The whole practice,
on one screen.

Vantage is the operations dashboard for directors — the kind of analytics layer practices usually pay a consultant or a separate BI tool to assemble. It pulls caseload, sessions, documentation, intake, and revenue into one view, instead of logging into four to six separate tools.

  • Caseload health, retention, and no-show trends across the practice
  • Documentation-compliance status before an audit ever lands — with the risk flags that need action today
  • Intake funnel read straight from Pathway; revenue, A/R, and denials from claims & ERA
  • Every metric shows its source and last refresh — it reads from the work already happening, nothing to maintain
Explore the full Vantage page →
Vantage — Clinic Overview
Documentation
94%
▲ on track
src · chart + due dates
No-show rate
6.2%
▼ 1.3
src · schedule
Days in A/R
18
▼ 4
src · claims + ERA
Active caseload
142
across 9 clinicians
src · chart
Intake pipeline · 7 in progressfrom Pathway
Notes overdue (>48h)3 to review
Denials this monthfrom ERA
Every metric shows its source · refreshed 6:00 AM today
Switching is the hard part — so we automated it

Onboard in hours,
not weeks.

The reason practices stay stuck on bad software is the migration. Resonara's onboarding agent takes your old EHR's chart exports and builds your whole workspace from them — clinicians, clients, treatment plans, due dates, and compliance — staged for your review.

  • Upload your old EHR's chart exports — no slow integration project, no data-entry temp staff
  • Charts, treatment plans, due dates, and compliance metrics populated automatically
  • Roles and supervision inferred from your signatures, then confirmed by you
  • Nothing goes live until you approve it — staged, checkpoint by checkpoint
Ask about migrating your practice
Onboarding Agent — Importing your practice
✓
Read 84 chart exports
Classified: notes, assessments, treatment plans, attendance
✓
Built staff roster & supervision map
9 clinicians · 2 supervisors inferred from co-signatures
2
Checkpoint — confirm clinician roles
You review before anything is created
✓
Populated 142 client charts
Treatment plans, due dates & compliance backfilled
✦
Generated chart summaries
118 Ready19 Partial5 Seeded
Everything a practice runs on

The everyday operations,
in the same system.

Beyond charting and billing, Resonara handles the operational work that usually means another login — so the front desk and the clinical team work from one place.

🎥

Telehealth & client messaging

Run sessions on your existing Zoom or Google Meet, or built-in video — audio captured for your scribe either way — and call, text, or message clients right from the chart, so every contact lives on the record. Optional collect-before-session payment, with a soft override that never blocks Medicaid or crisis care.

📅

Smart scheduling & shared rooms

One availability-aware board for clinicians, clients, and rooms — so nobody double-books. "Find an open slot" surfaces real openings across the practice, including bookable intake slots for new clients.

📄

Audit-ready records

One-click face sheets and a role-scoped document library keep intake, consents, and clinical records organized and exportable — ready for insurance audits and medical-record requests, not scrambled together after one lands.

🌐

Care in the client's language

Set a client's preferred language and their documents, consents, reminders, and portal follow — Spanish-speaking clients review and sign in Spanish. Built for meaningful language access (ACA §1557 / LEP); the clinical and billing record stays in English.

On the roadmap

Built next, on the
same connected record.

We're shipping the OS, Ember, Pathway, and Vantage first. These are in active design — purpose-built for the work specific programs do.

🪞
Planned

Clinical Mirror

The therapist intelligence layer — and the way clinicians see Ember and Vessel data when they're not on Resonara OS. It turns between-session observations into pre-session briefs, risk flags, and session-focus recommendations, so clinicians walk in already informed.

Preview Clinical Mirror →
🌊
Planned

Vessel

Integration support for ketamine-assisted and similar medicine sessions — structured daily check-ins across the integration arc, with distinct client and clinician views plus a clinic-dashboard console for program oversight.

Preview Vessel →
Who it's for

One system that grows
with your practice.

From a solo therapist taking private pay or insurance to a multi-service clinic running IOP and psychiatry — the same system grows with you, so you never have to re-platform as you add clinicians, services, or levels of care.

Solo practitioners

Accept private pay or insurance and run a real revenue cycle without hiring a biller or stitching together five subscriptions.

Small & mid-size groups

One system for charting, billing, compliance, and oversight — so the practice scales without the admin scaling with it.

Growing & multi-service clinics

Add clinicians, sites, and higher levels of care — IOP and psychiatry with med management — on the same record, without switching systems.

Medicaid & safety-net

Run lean enough that serving Medicaid and underserved clients pencils out — turning "we can't afford to" into "of course we do."

Why we're building it

Technology should make care more accessible —
and better.

By automating the administrative and billing burden, Resonara lets practices run lean, accept insurance, and serve more people — turning "we can't afford to take Medicaid" into "of course we do."

And access is only half of it. By keeping clients supported between sessions with Ember and giving clinicians a clearer, measurement-based picture of how care is actually going, our systems are built to improve the care itself — not just the economics of delivering it.

Built by a practicing clinician, for the realities of community mental health.

Built for HIPAA workflows

Safety and trust as the
foundation, not a feature.

Resonara is designed for protected health information from the ground up — with clinical safety, human oversight, and a BAA-ready vendor architecture. We're pre-launch: no real-PHI pilot begins until the HIPAA readiness gate is complete.

Built for HIPAA workflows

Designed for protected health information — auditability and role-based access controls in from the start, with signed BAAs before any real patient data is involved.

Anti-hallucination in Scribe

Clinical Scribe flags low-confidence output rather than generating plausible-sounding content. Notes are never silently fabricated.

Ember is not a therapist

Ember opens with clear identity framing, doesn't diagnose, and routes risk to a non-revocable crisis pathway — normal mode resumes only after the therapist clears it.

The clinician stays in control

AI output is always a draft for review. Nothing reaches the record or a payer without a clinician's sign-off.

Built on trusted infrastructure
AWS · HIPAA-eligible PHI hosting Deepgram · therapy transcription & diarization Anthropic Claude · Scribe & Resonara AI Clerk · auth, MFA & role-based access Sentry · monitoring (PHI-scrubbed) Stripe · payments (no PHI)

Resonara AI LLC (DBA Resonara Health) · Colorado · pre-launch. We build on HIPAA-eligible infrastructure and put Business Associate Agreements in place before any real patient data touches the system.

Team

Built by people who
actually run a practice.

Phillip Horner

Phillip Horner, LCSW, CGP

Founder & CEO

Founder and Executive Director of a Boulder/Denver Medicaid Essential Safety Net practice. 14+ years in clinical care and mental-health operations — he's felt every problem Resonara solves before writing a line of code.

CB

Chris Bergstrom

Co-Founder & CTO

Leads engineering and AI development — translating the realities of community mental health into a platform that actually works in the room and at the front desk.

Founding Practice · early access

Get paid without a biller.
Get your evenings back.

Resonara replaces the stack of separate tools — EHR, biller, intake CRM, clinic dashboard — that costs most practices thousands a month, and runs the billing and notes that eat your week. Founding practices get discounted early access and a direct line to the team while we build.

Join the Founding Practice program Request early access
We're onboarding founding practices ahead of launch — no public pricing yet; we'll reach out as access opens.